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Vinted Go UAB ("Vinted Go" or "we") treats your personal data in a lawful, secure, and transparent way. This Privacy Policy explains how we collect and use personal data when you visit pos.vintedgo.com and interact with our POS waiting list and related pages.
If you are looking for privacy information related to Vinted Go delivery services, delivery points, or partner-specific services, please refer to the separate privacy notices dedicated to those services.
1. Who is responsible for protecting your data?
Vinted Go is the controller of data collected while you interact with this website and related contact channels.
Vinted Go has a designated data protection officer. If you have questions, comments, complaints, or wish to exercise your rights, contact us via the details below.
In case you are located within the EEA
- Vinted Go, UAB
- Identification number: 305959706
- Address: Švitrigailos st. 13, Vilnius 03228, Republic of Lithuania
- Email: support@vintedgo.com
In case you are located in the United States
- Vinted Go Inc
- Identification number: 10287806
- Address: 8 The Green, Suite R, Dover, Kent County, Delaware 19901, US
- Email: support@vintedgo.com
2. What data do we collect and why?
2.1 To ensure website functionality
We process data necessary to keep this website functional (for example, cookie preferences, form functionality, and embedded tools where applicable).
Legal basis: legitimate interest under Article 6(1)(f) GDPR. Retention depends on cookie duration and technical necessity.
2.2 To provide shipping label services (where applicable)
For services that involve shipping label purchases, we process data needed to generate labels, provide support, process payments through payment providers, and meet legal obligations.
Legal basis: contract performance (Article 6(1)(b) GDPR) or legitimate interest (Article 6(1)(f) GDPR), depending on the context.
2.3 To analyse and improve our services
We may process analytics and service-usage data to improve our website and services, including surveys and research where applicable.
Legal basis: consent (Article 6(1)(a) GDPR) where required, otherwise legitimate interest (Article 6(1)(f) GDPR).
2.4 To communicate service and partner information
We process contact and professional data to share relevant information, including potential commercial communications.
Legal basis: consent (Article 6(1)(a) GDPR) for subscription-based marketing, otherwise legitimate interest (Article 6(1)(f) GDPR).
2.5 To respond to your requests and feedback
When you submit a Contact form or contact us directly, we process your name, email, phone, company, and message data to respond to your request.
Legal basis: consent (Article 6(1)(a) GDPR) where applicable, otherwise legitimate interest (Article 6(1)(f) GDPR). Typical retention is up to 2 years.
2.6 To exercise your privacy rights
If you submit a privacy request or complaint, we process relevant data to verify, handle, and respond.
Legal basis: compliance with legal obligations (Article 6(1)(c) GDPR).
2.7 To defend our rights and interests
In dispute or legal contexts, we may process relevant data to establish, defend, and enforce legal claims.
Legal basis: legitimate interest (Article 6(1)(f) GDPR).
3. What cookies do we use?
Cookies are small text files placed on your device to help websites function and operate efficiently.
You can review and manage cookie categories through the cookie preference panel available on this website.
You may also configure your browser settings to reject some or all cookies. Disabling certain cookies may affect site functionality.
4. Where do we get your data from?
We may obtain personal data from the following sources:
- Directly from you
- From other users acting on your behalf (for example, in shipping scenarios)
- From partners and service providers supporting our services
- From acquired companies
- From public authorities where legally required
5. Do we share any data about you?
We share personal data only when permitted by law and necessary for the purposes in this Privacy Policy.
Recipients may include:
- Vinted group companies where relevant
- Service providers (for example hosting, security, communications, legal, and support)
- Public authorities, regulators, or law enforcement where legally required
6. What privacy rights do you have?
Subject to applicable law, you may have the right to:
- Request confirmation and access to your personal data
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Request restriction of processing
- Object to processing based on legitimate interest
- Lodge a complaint with a supervisory authority and seek judicial remedy
To exercise your rights, contact us using the details in Section 1 or Section 8 below.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be published on this page with an updated date.
For material changes, we may take additional steps to inform users where required.
8. Contact Information
For questions regarding this Privacy Policy, privacy rights, or processing of your personal data in relation to the Vinted Go POS website, you may contact:
We will respond within a reasonable timeframe.